Privacy policy
PRIVACY POLICY
Data protection, customer information and website usage.
Privacy & Data Protection
This Privacy Policy explains how Vision Frames collects, uses, stores, discloses and protects personal information when customers visit the website, place orders, request commissions, subscribe to updates or otherwise communicate with Vision Frames.
English Version
Last Updated
Last updated: May 17, 2026
1. Responsible Party
Vision Frames
Owner: Christoph Wolf
Hagendorf 17
93455 Traitsching
Germany
Email:
XXXXX@gmail.com
For the purpose of applicable data protection laws, Vision Frames / Christoph Wolf is the controller of your personal information.
2. Services
Vision Frames operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated shopping and collector experience.
The Vision Frames online store is powered by Shopify, which enables the operation of the store, checkout, payment processing and related ecommerce services.
3. Personal Information We Collect
Depending on how you interact with the website and services, Vision Frames may collect or process the following categories of personal information:
- — contact details, including name, billing address, shipping address and email address
- — order and transaction information
- — payment-related information processed by payment providers
- — communication content submitted through email, forms or direct contact
- — newsletter subscription information
- — device, browser, IP address and usage information
- — website interaction data, including cart, checkout and browsing activity
4. Sources of Personal Information
Personal information may be collected:
- — directly from you when placing orders, requesting commissions or contacting Vision Frames
- — automatically when visiting or using the website
- — through cookies and similar technologies
- — from Shopify and technical service providers
- — from payment, shipping, analytics or fraud prevention providers
5. How Personal Information Is Used
Vision Frames processes personal information for purposes including:
- — order fulfillment
- — payment processing
- — shipping and logistics
- — customer communication
- — custom commission communication and processing
- — newsletter communication where consent has been provided
- — fraud prevention and security
- — legal and tax obligations
- — website functionality and improvement
- — analytics and performance measurement
6. Shopify
The Vision Frames store is hosted and operated through Shopify.
Shopify may collect and process personal information relating to access, browsing, checkout, purchases, payments, fraud prevention and store functionality in order to provide and improve the ecommerce services.
Information submitted through the store may be transmitted to Shopify and to third parties involved in providing the store services. These parties may be located in countries other than your country of residence.
Shopify may also process certain information independently where required for its own services, security, analytics, fraud prevention or enhanced ecommerce functionality.
More information can be found in Shopify’s own privacy documentation.
7. Disclosure of Personal Information
Vision Frames may disclose personal information to third parties where necessary for legitimate business, contractual or legal purposes.
This may include:
- — Shopify
- — payment providers
- — DHL and shipping providers
- — IT and hosting providers
- — analytics providers
- — email and newsletter providers
- — fraud prevention systems
- — legal, tax or compliance advisors where necessary
- — public authorities where legally required
8. Payments
Payment information is processed by the relevant payment service providers displayed during checkout, which may include Shopify Payments, PayPal, Klarna, credit card providers or other available payment services.
Vision Frames does not directly store full credit card information.
9. Shipping
Personal information necessary for delivery may be shared with DHL or other suitable shipping and logistics providers.
This may include name, shipping address, email address, tracking information and customs-related shipment information where required for international orders.
10. Newsletter & Marketing
Newsletter subscriptions are voluntary and require consent.
Subscribers may unsubscribe at any time by using the unsubscribe link contained in marketing emails or by contacting Vision Frames directly.
Vision Frames may send service-related non-promotional emails regarding orders, commissions, payments, shipping or customer support even where marketing communication has been declined.
11. Cookies & Similar Technologies
The website may use cookies, pixels, analytics tools and similar technologies to operate the website, improve functionality, remember preferences, analyze traffic, support checkout functionality and provide security.
Visitors may manage cookie preferences through browser settings or through available cookie preference tools where provided.
12. Analytics, Advertising & Tracking
Vision Frames and Shopify may use analytics and tracking technologies to understand website usage, improve the store and measure performance.
Depending on your location and applicable privacy laws, you may have the right to object to certain forms of tracking, targeted advertising or data sharing for advertising purposes.
13. Data Security
Vision Frames takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or digital storage system can be guaranteed to be completely secure.
14. Data Retention
Personal information is retained only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer communication, legal obligations, tax documentation, dispute resolution, fraud prevention and enforcement of policies.
15. Your Rights
Depending on your location and applicable law, you may have rights including:
- — the right to access personal information
- — the right to correct inaccurate information
- — the right to request deletion
- — the right to restrict processing
- — the right to object to processing
- — the right to data portability
- — the right to withdraw consent where processing is based on consent
Requests may be submitted by email to Vision Frames.
16. Children
The Vision Frames website and services are not intended for children.
Vision Frames does not knowingly collect personal information from minors. Sales are intended exclusively for adults.
17. International Transfers
Personal information may be transferred, stored or processed outside your country of residence, including within the European Union or other countries where Shopify, payment providers, shipping providers or technical service providers operate.
Where required, appropriate safeguards such as standard contractual clauses or equivalent transfer mechanisms may be used.
18. Third-Party Websites
The website may contain links to third-party websites or platforms.
Vision Frames is not responsible for the privacy practices, security, content or terms of third-party websites.
19. Complaints
If you have concerns regarding the processing of your personal information, you may contact Vision Frames directly.
Depending on your location, you may also have the right to lodge a complaint with a competent data protection authority.
20. Changes to This Privacy Policy
Vision Frames may update this Privacy Policy from time to time to reflect changes in legal requirements, Shopify services, operational processes or business practices.
The updated version will be published on this website.
Deutsche Version
“Luxury requires trust. Trust requires transparency.”VISION FRAMES ARCHIVE